BLOG POST BY: The Goat Agency
December 18, 2024

e.l.f Cosmetics Marketing Strategy: How the Beauty Brand is Winning with Gen Z

e.l.f. Cosmetics has become a digital marketing powerhouse by expertly connecting with Gen Z through viral content, trend-jacking, and a deep understanding of social media culture. Known for leveraging pop culture moments and pushing creative boundaries, e.l.f. has transformed platforms like TikTok into an essential part of its brand DNA. Their ability to respond quickly to trending topics, engage with influencers, and create shareable, playful content has made them a standout in the beauty industry.

What sets e.l.f. apart is its focus on inclusivity, authenticity, and affordability, all while building a loyal community of beauty enthusiasts. From launching viral campaigns to pioneering e-commerce and social-first marketing strategies, e.l.f. has crafted a digital presence that resonates with a new generation of consumers. In this article, we’ll unpack how e.l.f. has become a model for modern beauty marketing and why it’s one of the most exciting brands to watch today.

Contents

Who is e.l.f Cosmetics?

Who is e.l.f. Cosmetics target audience?

What is e.l.f. Cosmetics Marketing Strategy?

How they connect with their audience on social

Why e.l.f. Cosmetics is a good case study

Ready to take your beauty brand to the next level?

E.l.f Cosmetics Blog Image - The Goat Agency

Who is e.l.f Cosmetics?

Founded in 2004, e.l.f. (Eyes Lips Face) is known for its wide range of cruelty-free, vegan, and budget-friendly makeup and skincare products. e.l.f. Cosmetics has positioned itself as a disruptive force in the beauty industry, combining high-quality products with affordability. The brand’s commitment to inclusivity and accessibility resonates with a diverse audience, making beauty more approachable for people of all backgrounds.

Who is e.l.f. Cosmetics target audience?

e.l.f. Cosmetics is all about empowering a diverse, youthful audience, with a special focus on Gen Z and Millennials. The brand resonates with beauty lovers who crave high-quality, affordable products without compromising on style or ethics. Known for its cruelty-free, vegan stance, e.l.f. attracts socially-conscious consumers who value inclusivity and self-expression. Whether they’re trend-chasing TikTokers or makeup newbies, e.l.f. ‘s bold, playful, and accessible approach makes beauty fun and approachable for everyone. From first-time buyers to seasoned makeup enthusiasts, e.l.f. speaks to those who want to experiment, express themselves, and have fun without breaking the bank.

What is e.l.f. Cosmetics Marketing Strategy?

e.l.f Cosmetics marketing strategy thrives off its bold, and playful presence on social media. The brand uses platforms like Instagram, and TikTok not only to promote products but to foster community engagement. e.l.f. has built a reputation for responding quickly to trends, creating viral content, and engaging in light-hearted, sometimes humorous interactions with fans. They frequently collaborate with influencers and celebrities, but also empower their followers by encouraging them to share their own makeup looks and experiences.

Focus on inclusivity and activism 

e.l.f.’s transparent and relatable marketing makes the brand feel like a friend to its consumers, and it actively promotes values such as self-expression and body positivity. This real-time, conversational style, combined with creative campaigns like the “Eyes. Lips. Face.” hashtag challenge, makes e.l.f. a standout in digital-first beauty marketing.

In celebration of Veterans Day, e.l.f. Cosmetics launched VALOR, a powerful podcast that highlights the stories of trailblazing women who have served in the military. This initiative is a testament to e.l.f. ‘s commitment to activism and amplifying voices that have long been underrepresented. By shining a spotlight on these incredible women, e.l.f. not only honors their service but also demonstrates its ongoing dedication to supporting diversity, empowerment, and social justice. The podcast reflects e.l.f. ‘s belief in using their platform to foster meaningful conversations and create positive change, both within the beauty industry and beyond.

TikTok trends and creators

e.l.f. was one of the first beauty brands to really embrace TikTok. Being an early adopter, they released an original song called “Eyes Lips Face,” which became a huge hit. In fact, e.l.f. was one of the first brands to create music specifically for TikTok. The song quickly went viral, with influencers and celebrities like Lizzo, James Charles, and Ellen DeGeneres joining in and creating their own videos using the track. This clever move helped e.l.f. connect with a massive audience and made their brand a part of TikTok’s culture.

Competing with powerhouse brands like Fenty Beauty and Maybelline for the title of Gen Z’s favorite beauty brand is no small feat, yet e.l.f. has managed to carve out a strong, loyal following among this demographic. What sets e.l.f. apart is its ability to stay ahead of the curve, constantly refreshing its offerings and embracing innovation. As one of the first brands to go all-in on TikTok, e.l.f. quickly became a viral sensation with its catchy “Eyes Lips Face” song, drawing in both influencers and celebrities.

Embrace innovation

But e.l.f.’s innovative spirit goes beyond just social media. The brand was also an early pioneer in e-commerce, launching its own digital store long before online shopping was the norm for beauty brands.

In fact, e.l.f. ‘s commitment to innovation started long before social media took over. Even back in the early days, the brand was ahead of its time, offering a beauty blog and advice column that catered to its community. These early digital initiatives helped lay the groundwork for the loyal, engaged online community e.l.f. enjoys today—well before the concept of “community-first” marketing became a trend.

How they connect with their audience on social

e.l.f. Cosmetics has mastered the art of connecting with its audience on social media by being fun, relatable, and always in tune with the latest trends. The brand isn’t afraid to be playful and bold—just look at their viral “Eyes Lips Face” song on TikTok, which skyrocketed in popularity and had influencers, celebs, and fans alike jumping on the trend. e.l.f. thrives on real-time engagement, responding to followers, joining in on challenges, and creating content that feels authentic and fresh.

But it’s not just about the trends; e.l.f. builds community by celebrating user-generated content, reposting fans’ makeup looks, and encouraging followers to share their beauty stories. Their interactive polls, fun challenges, and humorous posts make fans feel like they’re part of something bigger. And with a focus on inclusivity, sustainability, and transparency, e.l.f. creates a space where beauty lovers feel heard, valued, and connected to the brand.

Trend-jacking

e.l.f. Cosmetics has a knack for tapping into pop culture and Gen Z’s fast-paced, meme-driven world, always staying ahead of the curve. Take their brilliant 2023 Super Bowl campaign, for example. When Jennifer Coolidge’s unforgettable “dolphin” moment at the Golden Globes went viral, e.l.f. was quick to jump on it. In their Super Bowl ad, they had Coolidge front and center, applying e.l.f. primer and joking about how sticky it was—just like a dolphin’s skin. It was a clever nod to her viral Golden Globes speech, turning a pop culture moment into a hilarious, on-brand campaign.

This lightning-fast response to trending moments shows how e.l.f. doesn’t just follow culture—it creates conversations, making their brand feel like it’s always in sync with what’s happening right now. By blending humor, culture, and product in such a fun, unexpected way, e.l.f. speaks directly to Gen Z’s love for playful, shareable content.

Niche communities (Gaming)

e.l.f. Cosmetics has expertly tapped into the gaming world, creating the e.l.f YOU platform to support and uplift members of the gaming community. But they didn’t stop there—e.l.f. was one of the first beauty brands to launch a Twitch stream, blending beauty with gaming in a way that speaks directly to Gen Z’s passions. Gaming has become Gen Z’s top pastime, often taking priority over TV or social media, so e.l.f. saw an opportunity to meet them where they are and connect through shared interests.

e.l.f. has also revolutionized dupe marketing, giving affordable beauty products the same prestige as high-end, luxury items. In a world where Gen Z values connection and authenticity over price tags, they’ve created a beauty culture that’s as much about identity as it is about looks. While older generations may have chased designer labels like Rolex or Chanel, Gen Z is more likely to seek out cool, relatable brands they can vibe with. And that’s exactly why e.l.f. is now cooler to many Gen Zers than brands like Charlotte Tilbury—it’s all about presence, personality, and relatability in today’s digital world.

Why e.l.f. Cosmetics is a good case study

e.l.f. Cosmetics is a standout case study in how to win over Gen Z with smart, creative marketing. The brand has mastered the art of viral moments, turning pop culture trends into playful, shareable content. Whether it’s leveraging TikTok with their viral “Eyes Lips Face” song or jumping on Jennifer Coolidge’s dolphin moment at the Golden Globes, e.l.f. is always in tune with what’s hot. They don’t just follow trends—they help create them.

But it’s not just about staying trendy. e.l.f. has successfully tapped into gaming culture, launching initiatives like e.l.f YOU and a Twitch stream, directly engaging Gen Z’s top pastime. They’ve also flipped the script on luxury beauty by offering affordable, high-quality products that make beauty feel more accessible. With a focus on inclusivity, authenticity, and community-building, e.l.f. has redefined what it means to be a “cool” brand, making them a perfect example of how to thrive in today’s digital-first, culture-driven world.

The brand has built a reputation for being relatable, responsive, and always in sync with its followers. Whether it’s joining in on trending TikTok challenges, reposting fans’ makeup looks, or creating fun, interactive content, e.l.f. makes its audience feel seen and heard. Their playful, conversational tone invites fans to join the conversation, making beauty feel less like a commercial transaction and more like a community.

This real-time engagement is key to how e.l.f. stays ahead of the curve. They’re quick to respond to feedback, adapt to trends, and inject humor and personality into their posts, which makes them one of the best brands to take inspiration from.

Ready to take your beauty brand to the next level? We specialize in beauty marketing and would love to help you create impactful, results-driven campaigns. Get in touch today and let’s discuss how we can elevate your brand’s presence in the beauty industry!

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Written by: The Goat Agency